“After 11 years, we have finally expanded our Local Health Insurance Office in Kidapawan for better and more accessible services to our increasing clients and stakeholders,” said PhilHealth XII Regional Vice President, Dr. Miriam Grace G. Pamonag during the blessing ceremony on January 8, 2016.
![Local Health Insurance Office Kidapawan Expands Office]( "Local Health Insurance Office Kidapawan Expands Office") |
| L-R: newly appointed Field Operations Division Chief, Engr. Eugene C. Donatos, Kidapawan City Mayor Joseph A. Evangelista, PhilHealth XII Regional Vice President, Dr. Miriam Grace G. Pamonag and Local Health Insurance Office Head, Ivy E. Monderin |
With only ten personnel led by the Service Office Head, Ivy E. Monderin catering an average of 200-250 clients per day, said office started its operation in 2002.
To date, it is already known as the Local Health Insurance Office Head still headed by Monderin with 13 personnel catering an average of 500-600 clients per day.
“With the opening of our office at the ground floor of Apol-J Building here along Quezon Boulevard at the heart of the city, we can already serve more clients and make their visit to our office more convenient and accessible,” Monderin said.
This according to her helps those who are differently-abled, pregnant women and senior citizens at ease in transacting business with PhilHealth.
She thanked the management, the Regional Office and Local Health Insurance Office personnel for the support and recognized the Local Government of Kidapawan for the sustainable implementation of its indigent program since it was launched in 2002 by then Mayor Rodolfo Y. Gantuangco.
Current City Mayor Joseph A. Evangelista said that as a leader, he invests a lot on education and health. “…let us and go down to the basic. . . even our job order workers are now covered with PhiHealth. We also aim that all barangay stations will be PhilHealth accredited. I really want to help you deliver your services down to the barangay level.
To answer questions about Philhealht’s programs and services, Evangelista provided one table in his office and assigned somebody to take charge of that.
He also thanked the Kidapawan personnel for being accommodating and pro-active. “I just encourage you to keep smiling while serving.”
The mayor also challenged PhilHealth to set up CCTV in front of its office for the safety, security and protection of the clients.“Good performance is good politics. Let us not stop serving our clients until we give all our bests,” he said.
RVP Pamonag replied that PhilHealth has already its CCTV and would provide more as requested by the mayor. “it was only 11 years ago when I was also standing here to witness the launching ceremony for the opening of this office. That was when we started the operation with only 11 personnel. After 11 years, here we are again. Expanding, growing, increasing, escalating for our clients’ convenience! … and it’s all because of love. We love our clients, we love our work. We love our county and we love to serve. .. let us welcome the new year with gladness. It took PhilHealth 20 years to be like this. It will take another 20 years before we leave a legacy. Other than empowering ourselves, the best that we can leave is the legacy of NHIP.” she said.
Newly appointed Field Operations Division Chief, Eugene C. Donatos on the other hand said that his message will be taken more from the homily given by Fr. Carlito R. Garcia.
“Israel in Hebrew starts with the smallest alphabet and ends with the biggest!… We are taking a journey. We started 11 years ago and we started small. We hope to grow bigger right now, right here. While we are still somewhere in between, let us take this journey one step at a time. I just encouraged everyone to persevere and continue serving with a mindset that serves our clients first,” he said.
Former Officer In Charge of the Field Operations Division, Lorelie G. Bonilla with other officers from the Region also to witnessed the blessing ceremony.
(hanah g. naanep, PRO III)
